FAIS Direct - What is it? FAIS Direct is a fully managed credit application processing system. It collects applicant data and makes credit decisions based on customisable business rules. It is designed for organisations who receive applications direct from the public. FAIS will reduce application processing time, reducing operational costs, improve accuracy, increase process adherence and drive revenue. FAIS Direct is a powerful solution to the real issues faced by credit providers and brokers of all sizes. To ensure that customers obtain the greatest possible benefit from FAIS, our experts are available to guide and help you. Contact us or learn more in the following sections below. Also in this section: FAIS Direct > What is it? | How does it work How does it help you? | Features and Benefits | Case studies | FAQs | FAIS Branch